If your Pulsio product develops a fault, email support@pulsio.co.uk with:
- your order number
- your proof of purchase
- a short description of the issue
- photos or videos, if we ask for them
What happens next
We may walk you through a few troubleshooting steps first. If that doesn't fix it, we'll assess the fault and explain the next steps under your warranty.
Depending on the issue, that could be a replacement product, a replacement part or another suitable fix.






