Our warranty covers eligible manufacturing defects and product faults during normal use, including defects in:
- materials
- workmanship
- manufacturing
If your product develops a fault, we may ask you to try some troubleshooting first to help pin down the problem.
Making a warranty enquiry
Email support@pulsio.co.uk with:
- your order number
- your proof of purchase
- a description of the issue
We may also ask for photos or videos to help us assess the fault.






