Our warranty covers manufacturing defects during normal use. It doesn't cover:
- general wear and tear
- cosmetic or accidental damage
- misuse, or improper handling or operation
- unauthorised modifications or repairs
- damage from non-approved accessories
- improper storage or maintenance
- products bought from unauthorised sellers or marketplaces
Exclusions may vary under the UK or EU warranty terms that apply to you.
Not sure if your issue is covered? Email support@pulsio.co.uk with your order number and a description of the issue, and we'll let you know.
