Once your order has been dispatched, we can't change or cancel it. That includes the delivery address, products, colour or size.
If you've changed your mind or ordered the wrong thing, wait for it to arrive, then follow our returns and exchanges policy.
To change the delivery itself, check your courier's tracking page for options like redirecting, a collection point or a new delivery day.
Anything else? Email support@pulsio.co.uk with your order number.






