What is your returns and exchanges policy?

We want you to love your Pulsio purchase, which is why we offer a 30-day money-back guarantee.

If you're not completely happy, you can ask for a return or exchange within 30 days of purchase, as long as the item comes back:

  • in its original condition
  • with all parts and accessories
  • in its original packaging

How to start a return or exchange

Email support@pulsio.co.uk with your order number and let us know whether you'd like a return or an exchange. We'll send you the next steps.

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