When will I receive my refund?

Once your return reaches us and we've checked it, we'll process your refund within 5 to 7 working days and email you when it's done.

When will I see the money?

  • Card payments: usually 1 to 4 working days, though some banks take up to 10 working days.
  • Other payment methods: timings vary by provider.

Not arrived when expected? Email support@pulsio.co.uk with your order number and we'll check.

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