Your payment is taken securely when you complete checkout. Once it's authorised:
- we'll email you an order confirmation
- your order goes to our warehouse
- our warehouse team starts getting it ready for dispatch
When it's on its way, we'll send a separate shipping confirmation email with your tracking details.
What if my payment doesn't go through?
If payment isn't completed, your order won't be confirmed or processed.
Not sure whether your payment worked or your order was placed? Email support@pulsio.co.uk with your details and we'll check for you.
