We know it's not always easy to be in. For security, though, our couriers need a signature on delivery for every order. It keeps your parcel safe and lowers the risk of it being lost, stolen or misplaced.
We've also switched off the option to leave parcels in open or unattended places, even if you've added a safe place to your delivery instructions.
If you can't be home, use the courier's options instead, such as arranging redelivery or choosing a collection point where available.
Any questions? Email support@pulsio.co.uk and we'll help.
