My order is delayed. What should I do?

Sorry your order hasn't arrived when expected. Here's what to do.

1. Check your tracking. The link in your dispatch confirmation email shows the latest status and any messages from the courier.
2. Get in touch if it's late. If your parcel is past its expected delivery time, email support@pulsio.co.uk with your order number.

We'll chase the courier where needed and do everything we can to get your order to you as quickly as possible.