Often, yes. Once your order is dispatched, you may be able to make changes on the courier's tracking page.
Depending on the courier and where you live, you may be able to:
- choose a different delivery date
- redirect your parcel to a neighbour
- send it to a local collection point
These options are run by the courier and depend on availability. Couriers do their best to help, but changes can't always be guaranteed.
Need a hand? Email support@pulsio.co.uk with your order number and we'll help.






